| Question |
Answer |
| Once
I setup when will I be able to use my system? |
Immediately.
Once the setup process is complete you will be able to
access your online system. |
| I
already have a web site, will your system work with my
web site? |
Yes.
You just need to place a link to our system on your web
site. You can even brand our system by loading it
under a frames page. The MyFBO.com Support Staff
will be happy to help set this up. |
| What
does it cost to become a subscriber? |
Very
little. There is no setup charge if you use the
online setup process. There is no minimum
contract, so charges stop if you notify MyFBO.com that
you do not wish to continue with online services. |
| Can
I really use MyFBO.com services on a dial-up line? |
Yes.
Dial-up connection to the Internet is completely
adequate for smaller FBOs, schools, and clubs, or those
using fewer MyFBO.com services. Larger
subscribers, especially those with several computers on
an in-house network, should consider a higher speed
Internet connection (e.g., ISDN, DSL, satellite, or
cable modem) that will provide Internet access to all of
their computers. |
| What
kind of computer equipment and software will I need? |
Using
the MyFBO.com system requires only an Internet
connection and a browser. Staff users will need a recent
(standards-compliant) browser. Qualifying browsers
include Internet Explorer 5.5 and above,
Netscape 7 and above, Mozilla 1.1 and above, or Opera 7
and above. A
screen size of at least 800 x 600 pixels is required.
(Most every computer made in the last 5 years has this.)
For some optional reporting and charting, Microsoft
Excel is needed. (All data is available without
Excel.) |
| How
does the online scheduler integrate with my present
schedule book? |
The
online scheduler replaces your present book. All
reservations, even those that you make, are done online.
However, you will be entering only 20% of the
reservations you are doing now, as most customers /
members will schedule themselves.
Subscribers have a
choice of whether to operate entirely online or to use a
computer-printed schedule during the day.
|
| Can
the online scheduler use my existing customer list? |
MyFBO.com
will initially convert your existing customer list from
any widely-used file format or database at no charge.
The online system also provides a means for retrieving
your updated customer list for use with other programs. |
| Will
my data be secure? |
Yes.
Your data is maintained on redundant hard drives, so
even in the event of failure, your data is safe.
Your data is also backed up nightly. Safety from
prying eyes is maintained through the security in the
computer operating system and the MyFBO.com software. |
| Can
I get custom enhancements to the MyFBO.com system? |
Yes,
but you probably won't need any. Custom work is
billed at $75 per hour measured to the half hour.
We do not charge for ongoing enhancements to the online
software that benefit all subscribers. Sometimes
new features are offered as extra-cost options to hold
the line on pricing for the regular editions. |
| What
if I don't have a web site? |
As
a service to subscribers, MyFBO.com provides an entry
page. Complete web sites start at $19,
see Web Sites for more
information. |
| What
if I want MyFBO.com to host my web site? |
MyFBO.com offer web site
hosting. Please visit our hosting
page for more information. |
| Can
I get a free trial? |
Demonstration
systems are available to those who wish to conduct a
detailed evaluation. (Please contact us for
arrangements.) In addition, when you use the online
setup process to purchase a MyFBO.com system, the first 15 days are
free. If you are not completely
satisfied you may cancel your service at any time. |
